Sales & Business Development

• Respond to customer inquiries regarding Benecor products, replacement parts, and system configurations.
• Prepare and deliver accurate quotations and sales orders using company software systems.
• Assist customers in selecting appropriate products and accessories based on application requirements.
• Actively identify, contact, and pursue new business opportunities through outbound phone calls, email outreach, and follow-up activities.
• Develop relationships with prospective customers, distributors, contractors, and end users to generate new sales opportunities and expand Benecor's customer base.
• Follow up on open quotations, sales leads, and inactive accounts to drive additional revenue.
• Maintain a pipeline of prospective customers and document sales activities within company systems.
• Support the outside sales team with lead follow-up, quote tracking, and customer communications.
• Participate in sales campaigns, promotions, and lead-generation initiatives.

Customer Service

• Serve as the primary point of contact for inbound phone calls and email inquiries.
• Provide professional and timely support regarding product availability, order status, shipping information, and basic technical questions.
• Build strong relationships with customers, distributors, and vendors through exceptional service.
• Resolve customer concerns promptly and professionally while maintaining a positive customer experience.

Parts & Order Fulfillment

• Assist customers in identifying replacement parts and accessories.
• Pick, package, label, and prepare parts orders for daily shipment.
• Coordinate with shipping carriers and internal departments to ensure accurate and timely deliveries.
• Maintain organized inventory and warehouse areas.
• Assist with inventory counts and inventory management activities as needed.

Technical Product Support

• Develop a working knowledge of Benecor's storage, dispensing, and fueling systems.
• Utilize product manuals, technical documentation, and internal resources to assist customers with basic troubleshooting and product support.
• Escalate advanced technical issues to engineering or senior team members when necessary.

Administrative & Systems Support

• Enter customer, order, and inventory information into company software systems and maintain accurate records.
• Assist with inventory tracking, reporting, and general office administration.
• Support continuous improvement initiatives and departmental projects as assigned.

Required

• High school diploma or equivalent.
• Strong verbal and written communication skills.
• Proficiency with Microsoft Office applications, including Outlook, Excel, and Word.
• Strong organizational skills and attention to detail.
• Self-motivated with a willingness to make outbound sales calls and develop new customer relationships.
• Ability to work independently and as part of a team in a fast-paced environment.
• Ability to lift, carry, push, or pull packages weighing up to 50 pounds.

Preferred

• Previous customer service, inside sales, business development, order processing, warehouse, or inventory experience.
• Experience with QuickBooks, ERP systems, inventory management software, or CRM platforms.
• Interest in industrial equipment, mechanical systems, manufacturing, petroleum equipment, or technical products.

Physical Requirements

• Ability to stand, walk, bend, and lift throughout the workday.
• Regular handling and packaging of parts and components.
• Ability to safely lift and move materials weighing up to 50 pounds.
• Ability to work in both office and warehouse environments.

Benecor offers a competitive compensation package, including:

• Competitive hourly wage based on experience ($18.00 - $24.00/hour)
• Health insurance 
• 401(k) retirement plan with company match
• Paid Time Off (PTO)
• Paid holidays

equal employment

opportunity

Benecor is an Equal Opportunity Employer and is committed to creating an inclusive workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected characteristic under applicable federal, state, or local law.

at-will employment statement

Employment with Benecor is at-will. Either the employee or the company may terminate the employment relationship at any time, with or without cause or advance notice, subject to applicable law.

Reasonable

accommodation statement

Benecor is committed to providing reasonable accommodations to qualified individuals with disabilities. The physical requirements listed above are representative of those necessary to perform the essential functions of the position, with or without reasonable accommodation.